Who we are

Our website address is: https://missionreadysoftware.com.

Our contact information

Address: 20 Towne Drive #130, Bluffton, SC 29910 Email: [email protected]

Our hours of operation are Monday Thru Friday 9 am to 4 pm Eastern Time.

REFUND POLICY

Services, training and products are not returnable or refundable. Services, training and products are not provided on a trial or evaluation basis.  

PRIVACY

Your credit card information is stored with a credit card merchant and is used only to process your order.  We don’t keep your credit card information after purchase. Once the license is activated, products may not be transferred to other users.

LEGAL

PROPRIETARY RIGHTS

All materials on this website are owned and copyrighted by Softrel, LLC. All rights reserved.

No reproduction, distribution, or transmission of the copyrighted materials at this web site is permitted without the expressed, written permission of Softrel, LLC.  This includes all web pages as well as all copy protected documents, spreadsheets, software applications and products that are downloaded from this website.

You may not do any of the below with regards to all web pages sub-level webpages, copy protected documents, copy protected spreadsheets, software applications and products that are available from http://www.missionreadysoftware.com. 

  • Reproduce in part or in whole. This includes both electronic and paper reproduction.

  • Publish. This includes but is not limited to trade shows and journals, conferences, seminars, trade journals, research papers, thesis, etc.

  • Place on a network drive. This includes internal company networks as well as public networks

  • Distribute. This includes but is not limited to shipping, emailing, placing on a network drive, or any other means of distributing the product to any individual or organization

  • License

  • Create derivative works. This includes but is not limited to creating training materials, trade shows and journals, conferences, seminars, trade journals, research papers, thesis, etc.

  • Create derivative products. You may not develop software, spreadsheets or any application that contains the SoftRel, LLC models

  • Create derivative services such as training or consulting

USE OF THIS WEBSITE

The content on the website is the property of Softrel, LLC. Softrel, LLC reserves all rights to the contents of this website without limitations; to modify, remove, enhance, or alter its contents in the future. Your use of documentation and information from this website is at your own risk.

LIABILITY DISCLAIMER

The material at this website is provided for information only. All information is provided “as is” without warranty of any kind. Softrel, LLC will not be liable for any special, direct, indirect, incidental, or consequential damages arising out of  it, or in any way connected with the use of this website. Softrel, LLC will not be liable for any punitive damages or any other damages by using products, services, information, or documentation from this website based on contract, strict liability, negligence, or tort.

LINKS TO THIRD PARTY SITES

This website may contain hyperlinks to websites operated by parties other than Softrel, LLC as a convenience. Inclusion of these links does not constitute endorsement of any products or services provided by these websites.

PAYMENT/ TRAVEL/ SCHEDULE POLICIES 

  • Payment is required on all services and products and on site training as per net 30 days of invoice. Your products will be deactivated if payment is not received within on time.

  • Payment for open session training courses is required within 15 days of the start of the class.

  • In the event that any invoice has aged to 45 days or longer, pending travel arrangements are subject to cancellation. 

  • In the event that any invoices have aged to 75 days or longer, a work stoppage will be initiated until all delinquent invoices are paid. 

  • In the event that any on site meeting or training is cancelled within 15 days of the start of such meeting or training, the amount of the travel and the training or consulting will be billed at 100%.

  • Under no circumstances do on site visits include weekend stays. 

  • Travel arrangements require the minimum number of layovers and the minimum trip duration. 

  • Travel will not commence prior to Monday morning and will not terminate later than Friday close of business.

  • Work is performed on a first come first serve basis.  On demand services are not provided.