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Case Study #277 — 300 Software Failure Case Studies

US CDC COVID-19 data-reporting system delays

US public-health officials struggled throughout 2020 to get timely, complete COVID-19 case and testing data, with some jurisdictions still relying on fax machines and incompatible legacy systems to report data to the CDC.

2020
When it happened
Healthcare / Government
Sector
#277 of 300
Ranked by documented impact
01 — What Happened

The damage was public. The root cause was preventable.

US public-health officials struggled throughout 2020 to get timely, complete COVID-19 case and testing data, with some jurisdictions still relying on fax machines and incompatible legacy systems to report data to the CDC.

Healthcare
Sector affected
2020
Date of the event
#277
Rank in the 300 Software Failure Case Studies
1
Distinct root-cause clause identified below
02 — The Root Cause

What the software actually got wrong

GAO found the nation's disease-surveillance data infrastructure had for years relied on outdated, fragmented state and local systems that were never modernized to exchange data quickly or in standardized formats, so the CDC's own systems could not compile a fast, complete national picture during the pandemic surge.

01Root Cause

GAO found the nation's disease-surveillance data infrastructure had for...

What Happened

GAO found the nation's disease-surveillance data infrastructure had for years relied on outdated, fragmented state and local systems that were never modernized to exchange data quickly or in standardized formats, so the CDC's own systems could not compile a fast, complete national picture during the pandemic surge.

How Requs AI Catches This

Requs AI Edge Case flags this exact pattern at the requirements and architecture stage — before a single line of code implementing it exists — so the assumption behind it gets challenged while it is still cheap to fix.

03 — How This Gets Caught Before It Happens

Beyond code coverage and "shall" testing

Root causes like this one rarely show up in code coverage or requirements-compliance testing, because nobody wrote a requirement anticipating the specific edge case that broke. Requs AI Edge Case and Requs AI Software FMEA are built to surface exactly this class of overlooked failure mode — before the software is written.

Requs AI Edge Case

Surfaces this before code exists

Identifies edge cases like this one at requirements and architecture time, using the Common Defect Enumeration to catalog failure patterns seen across hundreds of real-world software failures — including this one.

Requs AI Software FMEA

Connects the failure mode to the hazard

Traces this class of root cause directly to the system-level hazard it can produce, so a defect pattern like this one gets flagged during design review instead of after it ships.

Find the overlooked root causes before they ship.

Schedule a demonstration, or explore how Requs AI Edge Case and Software FMEA use the Common Defect Enumeration.