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Case Study #303 — 309 Software Failure Events Timeline

NYSE Consolidated Tape Association price-band software glitch

A New York Stock Exchange technical glitch briefly halted trading in about 40 stocks and showed Berkshire Hathaway's Class A shares erroneously collapsing 99.97% in value, from $627,400 to $185.10, before trading resumed and prices fully recovered.

2024-06-03
When it happened
Finance
Sector
#303 of 309
Ranked by documented impact
01 — What Happened

The damage was public. The root cause was preventable.

A New York Stock Exchange technical glitch briefly halted trading in about 40 stocks and showed Berkshire Hathaway's Class A shares erroneously collapsing 99.97% in value, from $627,400 to $185.10, before trading resumed and prices fully recovered.

Finance
Sector affected
2024-06-03
Date of the event
#303
Rank in the 309 Software Failure Events Timeline
2
Distinct root-cause clauses identified below
02 — The Root Cause

What the software actually got wrong

The Consolidated Tape Association, whose systems (run by an NYSE subsidiary) publish the industry-wide reference 'price bands' used to trigger volatility trading halts, rolled out a new software release that miscalculated those bands for dozens of tickers; NYSE resolved it by switching over to a backup data center running the prior software version.

01Root Cause

The Consolidated Tape Association, whose systems (run by an...

What Happened

The Consolidated Tape Association, whose systems (run by an NYSE subsidiary) publish the industry-wide reference 'price bands' used to trigger volatility trading halts, rolled out a new software release that miscalculated those bands for dozens of tickers

How Requs AI Catches This

Requs AI Edge Case flags this exact pattern at the requirements and architecture stage — before a single line of code implementing it exists — so the assumption behind it gets challenged while it is still cheap to fix.

02Root Cause

NYSE resolved it by switching over to a backup...

What Happened

NYSE resolved it by switching over to a backup data center running the prior software version

How Requs AI Catches This

Requs AI Software FMEA traces this failure mode back to the system-level hazard it feeds, tagging it against the Common Defect Enumeration so it surfaces in review instead of in the field.

03 — How This Gets Caught Before It Happens

Beyond code coverage and "shall" testing

Root causes like this one rarely show up in code coverage or requirements-compliance testing, because nobody wrote a requirement anticipating the specific edge case that broke. Requs AI Edge Case and Requs AI Software FMEA are built to surface exactly this class of overlooked failure mode — before the software is written.

Requs AI Edge Case

Surfaces this before code exists

Identifies edge cases like this one at requirements and architecture time, using the Common Defect Enumeration to catalog failure patterns seen across hundreds of real-world software failures — including this one.

Requs AI Software FMEA

Connects the failure mode to the hazard

Traces this class of root cause directly to the system-level hazard it can produce, so a defect pattern like this one gets flagged during design review instead of after it ships.

Find the overlooked root causes before they ship.

Schedule a demonstration, or explore how Requs AI Edge Case and Software FMEA use the Common Defect Enumeration.